Privacy Policy

Privacy Policy for Optimize, Co., Ltd. Website

Effective Date: July 16, 2024

Introduction

Optimize, Co., Ltd. (“we”, “us”, or “our”) respects the privacy of our website visitors and members (“you”, “your”, or “yours”). This Privacy Policy describes the types of personal data we collect on our website, how we use that information, and the choices you have about your information, in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”).

Information We Collect

We may collect the following personal data from you when you visit our website or become a member:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Membership Information: Information related to your membership, such as your membership type, start date, and payment information (excluding full credit card details). This may be considered “sensitive personal data” under the PDPA depending on your specific membership offerings.
  • Usage Data: Information about your activity on our website, such as pages viewed and browsing history. This information may be collected through cookies and similar tracking technologies
  • Use of Google API Services

    Optimise Fit’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. You can review the Google API Services User Data Policy here.

How We Use Your Personal Data

We will only process your personal data for specific, legitimate purposes and with your consent, unless an exemption applies under the PDPA. We may use your information for the following purposes:

  • To process your membership application and provide you with gym services.
  • To send you information about our gym, including upcoming events, promotions, and class schedules. (We will obtain your separate consent for marketing communications)
  • To personalize your website experience and recommend services that may be of interest to you. (We may use your browsing data for this purpose, but will anonymize it whenever possible)
  • To analyze website usage and improve our services. (We will anonymize usage data whenever possible)
  • To comply with the law or legal process.

Sharing Your Personal Data

We may share your personal data with third-party service providers who help us operate our website and provide our services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified. We will ensure these service providers comply with the PDPA.

We will not share your personal data with any third-party marketing companies without your separate consent.

Data Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also comply with your data deletion requests, subject to any legal or regulatory obligations.

Your Rights and Choices

Under the PDPA, you have certain rights regarding your personal data. You can:

  • Access and update your contact information and membership details through your online member portal.
  • Withdraw your consent for processing your personal data at any time.
  • Request to delete your personal data by contacting us at info@optimise.fit.
  • Request to restrict the processing of your personal data.
  • Object to the processing of your personal data.
  • Request data portability (the right to receive your personal data in a structured, commonly used, and machine-readable format).

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal data from children under the age of 13.

Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your rights under the PDPA, please contact us at info@optimise.fit.

Compliance with Thai Law

This Privacy Policy is intended to comply with the Personal Data Protection Act of Thailand B.E. 2562 (2019) (“PDPA”).